Nice waiting room, up to date magazines, coffee, snacks, TV and comfortable seating. Made me decide to wait for my car instead of taking the shuttle that is available. Car was ready at the time I was told it would be ready. Nice experience with employees that I needed to talk to re the work that was going to be done including office staff when paying my bill. I especially like the reminders I get when it will be time to bring my car in again for a check up. I am a senior widow and admit I do not know much about the running condition of a car. So all of the above is a big help to me.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
I had Chuck Santana helping me out with the car I was interested in buying. He was very helpful and answered any and all my questions I had. He was very helpful and I am very pleased with my purchase of the 2019 Chevy Equinox.
It was the most efficient servicing I've ever had for a car. And I'm 54 years old. I got a convenient appointment with one call. My Bolt went into service while I was filling out paperwork, and the work was finished swiftly.
Well we hope you have finally fixed that intermittent problem we've been having with this car for several years. Francis Collins was most helpful. When your technicians had trouble experiencing the problem, Francis told them to keep trying until it failed, which it eventually did. Once done, they could isolate the cause and effect a repair. It is hoped this fix will work, and we can finally put this problem behind us.
Not satisfied with the outcome of the service appointment. My truck has 18K miles on it and the left front tire is worn to the point that I'll need to replace it. It was explained to me that tire wear and front end alignment is only covered for the first 7k miles. I guess I should have read the fine print on my 100K mile Bumper to Bumper warranty.
Dropped my two Bolt EV's off for a software update on successive days, and Fatima did an outstanding job coordinating with me for their service. One of the cars had only one remote when delivered eighteen months ago, and the dealership provided the second at no cost to me. Dennis Hallam has leased me three Chevy EV's in the past, and with the continuing great service, especially after the initial sale, I'll be back for a fourth and fifth when the time comes. Thanks!