Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The staff at F.H. Dailey Chevrolet could not have been more accommodating and professional. I would recommend to anyone who is considering buying a new Chevrolet in the future to consider a visit to F.H. Dailey . . . even if it means traveling a long distance (like I did). Ask for Jim Brunelli . . .
When I arrived for appointment for 11am but was advised that it may take 2 hours but they got it done in less than a hour which was great also the customers service person was very helpful with subject of sap get on my car he gave me tips to get it off also was attended to me need to windshield wipers came over to me and let me know how much they were and I got them do over all I appreciate the customer service that he gave and the timely efforts to not have me wait for the two hours quoted thanks
HAD APPOINTMENT FOR 7 AM. AND TRUCK WAS DONE AT 815. REALLY GREAT SERVICE AS ITS MY ONLY WORK TRUCK AND ITS GREAT WHEN THEY ARE REALLY TAKING CARE OF ME. I WILL ALWAYS HAVE MY TRUCK WORK DONE AT THIS DEALERSHIP. ONCE AGIAN FRANCIS SUGGESTED TIRE ROTATION THAT I NEEDED AND HE TOOK CARE OF EVERYTHING. THANK YOU FRANCIS!!!
My Trax had a recall. So I made an appointment. Came in and Mr.Tong wrote me up. Told him I need a ride home. I waited about 20 min.,because he was on his lunch break. Mr. Tong called me about 3:30,said my car was ready, I told him I need a ride. My ride was there in 5 min. Mr. Tong told me the results. Then I went home.
I was experiencing the park to shift error message. The service department repaired the issue. However, when they reassembled the center console, the charging cord that was plugged in was stuck inside, wrapped around something and sticking out the side panel. It was very frustrating and difficult to remove. Shows extremely poor attention to detail in reassembly.
Hi Melanie, thanks for taking the time to leave this great feedback. We're sorry to see that you didn't enjoy your visit overall. We'd like a chance to understand what went wrong. Please reach out to us at (510) 394-3783 so we can work to make this right. At your service, F.H. Dailey Chevrolet