The inspection fee was astronomical- way too expensive. The total labor was over $400 for a small sensor. I am shopping for a 2020 2500 diesel high country and will use another dealership. I will never patronize this dealership again.
Hi Brian, we're disappointed to see that this visit didn't live up to your expectations. Please reach out to us at (510) 394-3783 so we can discuss this further with you. Always at your service, F.H. Dailey Chevrolet
I have a full warranty GM maintenance plan that covers oil changes and general maintenance. Every time I go into this location (FH Dailey) it's like pulling teeth trying to get you guys to understand the maintenance plan I have. I bring in the documentation and I even include it in the notes of the online appointment that I made. The experience is so unorganized and stressful every time I come in for service into this location. I was in Whitefish Montana Chevrolet service department on my last oil change and I had zero issues going in there to get an oil changed which was covered by my maintenance plan warranty. Once I presented them with the paperwork at the Whitefish location they took care of everything.
Hi Harley, we do appreciate your business and we would like to make this up to you. Please reach out to us at (510) 394-3783 so we can better understand what happened. We love our customers, F.H. Dailey Chevrolet
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at F.H. Dailey Chevrolet!