Firefighters, Police, EMT / Paramedic Verification:
GM will be utilizing First Responder ID (ID.me)
to verify program eligibility criteria is met for Firefighters (paid or volunteer), Police — including Police Officers, Sheriffs/Sheriff's Deputy, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedic. Once verified they will be able to obtain an Authorization Code for the discount. Bring your authorization code and a copy of your driver's license to the dealership.
911 Dispatch Verification:
911 Dispatchers will create an account at www.gmfirstrepsonder by clicking on “ XXXXX." Once they have created an account they will be able to receive their Authorization Code. Bring your authorization code and a copy of your driver's license to the dealership. You will also need to provide a copy of a valid and current year 911 training and education document, or 911 card that contains the Participant's full name.
QUESTIONS AND ANSWERS
Q: Who is included in the program?
A: This program is open to active and eligible paid or volunteer Firefighters, Police — including Police Officers, Sheriffs/Sheriff's Deputy, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedics and 911 Dispatchers.
Q: Will the First Responder program offer Supplier pricing?
A: Yes, it will.
Q: Does the dealer need to verify the GM First Responder discount using any specific verification documents?
: Firefighters/Police/EMTs/Paramedics: Customers in these professions must be verified through GM First Responder ID (ID.me}
, similar to the Military Discount Program. Also, customers must present a valid authorization number and a copy of their driver's license.
Customers who are 911 Dispatchers must sign up directly on the program site and will not be verified through ID.me at this time.
Aside from a valid authorization number, 911 Dispatchers must present the following at time of purchase:
1. A valid, current 911 training and education document or a 911 card that contains The Participant's full name.
2. A copy of The Participant's driver's license.
Q: Can the GM First Responder Share the Discount?
Q: What is ID.me?
: ID.me is one of 4 companies accredited by the federal government at the highest level possible for a remote identity provider. Visit www.ID.me
for further details.
Q: Why is GM utilizing ID.me?
A: To insure service eligibility requirements are being adhered to and to remove the burden from the dealer from an audit perspective.
: I am experiencing an issue uploading documentation to ID.me
, who do I contact?
: ID.me Customer Support 866-775-4363 or email email@example.com.
Hours are 8am-midnight EST 7 days a week.
Q: What divisions are participating in the First Responder program?
A: Eligible vehicle brands included in the program are Chevrolet, Buick and GMC.
Q: Can a customer use this on a prior purchase?
Q: Where can I find copy of the program rules?
Q: Are there Incentive Program Guidelines?
A: Yes, please refer to guidelines associated with GMR. 18-17